Terms of Service

Welcome to FilePortal.ai (the "Service"), a web application provided by Arkean, LLC, a corporation organized under the laws of the state of Nevada ("we," "us," or "our"). These Terms of Service ("Terms") govern your access to and use of the Service, including any content, functionality, and services offered on or through FilePortal.ai (the "Website"). By accessing or using the Service, you agree to be bound by these Terms. If you do not agree with these Terms, you may not use the Service.

1. Acceptance of Terms

By registering for an account, accessing, or using the Service, you confirm that you are at least 18 years old (or the age of majority in your jurisdiction) and have the legal capacity to enter into these Terms. If you are using the Service on behalf of an organization, you represent that you have the authority to bind that organization to these Terms.

2. Description of Service

FilePortal.ai is a web application that allows users to store, organize, and manage contracts and related documents securely. The Service may include features such as document upload, categorization, search functionality, and sharing capabilities, subject to the plan you select (e.g., free or paid subscriptions).

3. User Accounts

3.1 Account Creation

To access certain features of the Service, you must create an account by providing accurate and complete information, including a valid email address and password. You are responsible for maintaining the confidentiality of your account credentials and for all activities that occur under your account.

3.2 Account Security

You agree to notify us immediately at [email protected] if you suspect unauthorized access to your account. We are not liable for any loss or damage arising from your failure to protect your account credentials.

3.3 Account Termination

We reserve the right to suspend or terminate your account at our discretion, including for violations of these Terms, suspected fraudulent activity, or misuse of the Service.

4. User Content

4.1 Ownership

You retain ownership of any contracts, documents, or other content you upload to the Service ("User Content"). By uploading User Content, you grant us a non-exclusive, worldwide, royalty-free license to host, store, process, and display your User Content solely to provide and improve the Service.

4.2 Responsibility

You are solely responsible for the accuracy, legality, and appropriateness of your User Content. You represent and warrant that your User Content does not violate any third-party rights, including intellectual property, privacy, or confidentiality rights, or any applicable laws.

4.3 Prohibited Content

You may not upload User Content that is unlawful, defamatory, obscene, harassing, or otherwise objectionable, as determined by us in our sole discretion.

5. Use of the Service

5.1 Permitted Use

You may use the Service only for lawful purposes and in accordance with these Terms. You agree to use the Service to store and manage contracts and related documents in a manner consistent with its intended purpose.

5.2 Prohibited Conduct

• Use the Service to store or transmit malicious code, viruses, or harmful content.
• Attempt to gain unauthorized access to the Service, other user accounts, or our systems.
• Use the Service to infringe on any third-party rights or violate any laws.
• Reverse engineer, decompile, or otherwise attempt to derive the source code of the Service.
• Use the Service in a way that could overload, damage, or impair its functionality.

6. Subscription Plans and Payments

6.1 Free and Paid Plans

The Service may offer free and paid subscription plans. Features and storage limits vary by plan, as described on the Website. Paid plans are subject to recurring fees, which will be charged to your designated payment method.

6.2 Payment Terms

You agree to provide accurate payment information and authorize us to charge your payment method for all applicable fees. All fees are non-refundable unless otherwise stated or required by law.

6.3 Changes to Plans

We reserve the right to modify subscription plans, features, or fees at any time. We will notify you of any material changes to your plan, and continued use of the Service constitutes acceptance of such changes.

7. Data Privacy and Security

7.1 Privacy Policy

Our collection, use, and disclosure of personal information are governed by our Privacy Policy, available at /privacy.html. By using the Service, you consent to our privacy practices as described therein.

7.2 Data Security

We implement reasonable technical and organizational measures to protect your User Content and personal information. However, no system is completely secure, and we cannot guarantee the absolute security of your data.

7.3 Data Retention

We will retain your User Content for as long as your account is active or as needed to provide the Service. Upon account termination, we may delete your User Content after 30 days, unless required by law to retain it.

8. Intellectual Property

8.1 Service Ownership

The Service, including its software, design, trademarks, and content (excluding User Content), is owned by or licensed to Arkean, LLC and is protected by copyright, trademark, and other intellectual property laws.

8.2 Limited License

We grant you a non-exclusive, non-transferable, revocable license to access and use the Service for personal or business purposes, subject to these Terms.

9. Third-Party Services

The Service may integrate with or link to third-party services (e.g., cloud storage providers or payment processors). Your use of such services is subject to their respective terms and policies. We are not responsible for the performance or practices of third-party services.

10. Termination

10.1 By You

You may terminate your account at any time through use of the account page by a user with admin credentials. Upon termination, you will lose access to your User Content, and we may delete it after 30 days.

10.2 By Us

We may suspend or terminate your access to the Service at any time, with or without notice, for violations of these Terms or for any other reason at our discretion.

11. Disclaimers and Limitation of Liability

11.1 Disclaimers

The Service is provided "as is" and "as available" without warranties of any kind, express or implied, including warranties of merchantability, fitness for a particular purpose, or non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure.

11.2 Limitation of Liability

To the maximum extent permitted by law, Arkean, LLC and its affiliates, officers, directors, employees, and agents will not be liable for any indirect, incidental, special, consequential, or punitive damages, or any loss of profits, data, or use, arising out of or in connection with your use of the Service, even if advised of the possibility of such damages. Our total liability for any claim arising from these Terms or the Service will not exceed the amount you paid us in the twelve (12) months preceding the claim.

12. Indemnification

You agree to indemnify, defend, and hold harmless Arkean, LLC and its affiliates, officers, directors, employees, and agents from any claims, liabilities, damages, losses, or expenses, including reasonable attorneys’ fees, arising out of or related to your User Content, use of the Service, or violation of these Terms.

13. Governing Law and Dispute Resolution

13.1 Governing Law

These Terms are governed by the laws of the state of Nevada, without regard to its conflict of laws principles.

13.2 Dispute Resolution

Any disputes arising out of or relating to these Terms or the Service will be resolved under Nevada law. The courts of the state of Nevada will have jurisdiction over any dispute arising from this agreement.

14. Changes to These Terms

We may update these Terms from time to time. We will notify you of material changes by posting the updated Terms on the Website or by sending you an email. Your continued use of the Service after such changes constitutes acceptance of the updated Terms.

15. Miscellaneous

15.1 Entire Agreement

These Terms, together with the Privacy Policy, constitute the entire agreement between you and Arkean, LLC regarding the Service and supersede any prior agreements.

15.2 Severability

If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

15.3 Waiver

Our failure to enforce any right or provision of these Terms will not constitute a waiver of such right or provision.

15.4 Assignment

You may not assign these Terms or your rights under them without our prior written consent. We may assign these Terms at our discretion.